09/09/2023

Wellness E-commerce Experience

A modern wellness brand offering supplements and lifestyle programs.

Wellness

E-commerce

Services

Branding & Marketing

Category

Wellness · E-commerce · Subscription

Client

Luma Wellness & CO.

Brief

Luma Wellness wanted to expand from Instagram-based sales into a scalable e-commerce platform with subscription functionality.


They needed both brand clarity and a seamless shopping experience.

The Challenge

Wellness products require education. Customers needed to understand benefits, ingredients, and results before purchasing.

Black Truck

Our Approch

We created:


  • Educational product pages

  • Ingredient transparency sections

  • Subscription-focused checkout flow

  • Lifestyle-driven photography

  • Strong testimonial integration

The Results

After launch, they experienced:


  • +55% increase in subscription sign-ups

  • +46% improvement in checkout completion

  • +38% higher returning customer rate

  • Strong brand loyalty metrics

Conclusion

Education drives trust in wellness. When information is presented clearly and beautifully, conversion follows naturally.

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